Keep your clues private. Know what the service keeps.

Updated November 2, 2026

When you join a game

We use a random browser identity, your chosen nickname, room membership, organizer permissions, puzzle submissions, progress, hints, and timing information to run the shared room and restore your place. Game storage includes hashed identity references and command receipts to prevent duplicate actions.

Your nickname, readiness, connection status, and public progress can appear to the group. Private control cards and clues are sent to their assigned players. Do not use a nickname that contains information you do not want the group to see, and keep the organizer pairing link private.

We do not record your conversation, camera, microphone, or screen. The game does not provide built-in voice or video calling.

When you create a buyer account or contact support

Buyer accounts store a name, email address, verification status, password hash, and account sessions. Sign-in records can include an IP address and browser details. Passwords are hashed; a full plaintext password is not stored.

Orders and access records contain the story, price, currency, payment status, provider transaction references, purchase mode, room redemption, and entitlement status. Support requests store the category, any selected order, your message, and the reply shown in your account. Do not put passwords, card numbers, or unnecessary personal information in a support message.

Cookies and local browser storage

• Game identity: the christmas_session cookie lets the service recognize your anonymous player or organizer browser.
• Buyer sign-in: cookies with the last-light-buyer prefix maintain the buyer account session.
• Optional visual preference: local storage remembers whether you paused the gentle effects.
• Setup and retries: session storage can temporarily hold an organizer pairing link or room-creation reference while you move through the setup.

Game identities and buyer sessions are configured with a thirty-day lifetime and may be refreshed by use. That is not a promise that all related server records are deleted after thirty days. Clearing browser data can remove your anonymous player identity and prevent returning to the same seat.

This build does not include advertising trackers or a third-party marketing analytics tag. An external checkout provider’s own page has its own privacy and cookie practices.

Hosting, checkout, and account emails

The production hosting integration uses Cloudflare for delivery, game rooms, and stored service data. Network and security processing may include the IP address, request headers, and technical details sent by your browser. Read Cloudflare’s privacy policy.

When enabled, hosted checkout is provided by Stripe. We send the buyer email and order references needed for checkout, and receive payment and refund status, amounts, currency, and transaction references. We do not store a full payment-card number or your payment-account password. The hosted checkout is covered by Stripe’s privacy policy.

If email delivery has been configured, Resend sends account-verification and password-reset emails to your address. See Resend’s privacy policy. Support replies currently appear in the buyer account; saving a reply does not automatically send an email.

Retention and deletion requests

A room’s six-hour playing window is an access limit, not a blanket deletion deadline for every database, backup, order, or account. The Cloudflare room service has expiry cleanup for active game records. Local development databases can retain logically expired rooms, and purchase, support, security, and backup records have separate purposes.

We keep your account, order, and support records for as long as your account exists. To ask for deletion, email support@solvenight.com. We do not claim that every copy is deleted immediately, or promise a specific response deadline that has not been established. Ask support about accessing, correcting, or deleting information associated with your account or game; we may need to verify that the request is yours.

Contact support@solvenight.com or use the support form.

Audience and updates

This first story is designed for adult gatherings. Please avoid entering information about children or other people that is not needed to play. No broad certification or compliance guarantee is being claimed by this notice.

Material changes to data use or providers should be reflected here before the changed feature is offered. See the terms and support page for account and purchase help.